Delivery and returns

How a parcel travels

Rush processing, $9.95: your order moves to the front of the packing line and leaves our warehouse ahead of standard orders.

Parcels are packed Monday to Friday. Most leave us within 2 business days of the order, and none waits longer than 10 business days. Every parcel goes by free US shipping with tracking, and delivery typically takes 3 to 7 business days from the day it leaves.

An eBook is a PDF file, so nothing is packed or posted for it. Its download button appears on the report issued page as soon as payment goes through, and it keeps working for 24 hours.

Sending a parcel back

Last updated: November 14, 2026

Within 30 days of the ship date, any product of ours may come back to us, sealed or opened, and the product price is refunded to you in full. There are no restocking fees.

To begin a return, email support@rubycurrent.com with the order number, or call (833) 750-0161 and read it to us. Send the parcel to this address.
Return address: Ruby Current Returns, 1777 Abram Ct #2232, San Leandro, CA 94577, United States
Operating address: ChadVendor Digital LLC d/b/a Ruby Current, 4539 Bartelt Rd #1007, Holiday, FL 34690, United States

Return postage is paid by whoever sends the parcel. If a bottle arrives damaged, or is not the bottle you ordered, we email you a prepaid label, or a replacement goes in the post.

Within 2 business days of the parcel reaching us, the money goes back to the card you paid with. Allow your bank 3 to 10 days more to show it.

An eBook is never posted, so nothing travels back. Ask for its refund by email to support@rubycurrent.com or by telephone on (833) 750-0161 at any point within 30 days of buying it.

Anything unclear about a parcel? Email support@rubycurrent.com or call (833) 750-0161.

Charges appear on your statement as RUBY CURRENT. That is the name of the shop kept on this website by ChadVendor Digital LLC d/b/a Ruby Current, whose mailing address is 4539 Bartelt Rd #1007, Holiday, FL 34690, United States.