To end an Auto Ship
Only Auto Ship ever charges you again, and only if you chose it. Ending it costs no fee, needs no reason, and stops every charge still to come.
Three ways to end it
The button. Press it and your mail program opens an email to us, already addressed and worded. Add the email address you used at checkout, then send it.
Your own email. Write to support@rubycurrent.com from any address. Give us your order number, or the email you used at checkout, so we stop the right Auto Ship.
A call. Ring (833) 750-0161 Monday to Friday, between 9 AM and 5 PM ET, and ask us to stop it.
Timing
A request that reaches us at least 24 hours before the next billing date stops that charge. Closer than that, a box may already be packed; contact us anyway, say how near the date is, and we will put it right.
Confirmation
Every stop is confirmed to you in writing, by email.
Orders placed once
An order without Auto Ship is charged one time and never again, so there is nothing to end. To change or halt one that has not left us yet, contact us quickly and we will try to stop it.
Charges appear on your statement as RUBY CURRENT. That is the name of the shop kept on this website by ChadVendor Digital LLC d/b/a Ruby Current, whose mailing address is 4539 Bartelt Rd #1007, Holiday, FL 34690, United States.